Sage MAS ERP for Industrial Equipment, Supply, & Service provides a comprehensive business software solution for companies that support the manufacturing backbone of today’s market. Whether you produce custom-built manufacturing equipment, distribute MRO (Maintenance, Repair, & Operations) supplies, or provide maintenance SLAs (Service Level Agreements) for production machinery, this solution simplifies your everyday processes. More importantly, it goes beyond your core operations; Sage MAS ERP for Industrial Equipment, Supply, & Service provides world-class business intelligence, CRM (Customer Relationship Management), Fixed Asset Management, and HR.

Shop Floor Control

With Sage MAS ERP for Industrial Equipment, Supply, & Service you can capture labor and production information via terminal entry or in real time with the convenience of handheld devices. The customizable shop floor menu is designed for use with touch screen technology. Since virtually any shop floor activity can be set up in the menu, management will have centralized control of all activities. Employees can log on to Work Order Inquiry to get more-detailed information, such as schedule dates and step detail. Security levels, such as view-only privileges, are also active when using the built in bar coding functionality to scan work order numbers and steps for automatic logons. With multimedia buttons, employees can view any multimedia or CAD attachments for the work order. To ensure that machine downtime is minimized, you can set up preventive maintenance schedules, calibration activities, and required inspections. This positions your organization to experience extended lifecycles of equipment and increased customer satisfaction.

Advanced Planning & Scheduling

Remarkable product quality or competitive pricing can become overshadowed in the eyes of your customer if you’re constantly late with order delivery. Sage MAS ERP for Industrial Equipment, Supply, & Service delivers one of the most powerful and easy-to-use Advanced Planning and Scheduling (APS) modules available today. Balance is the key for APS. Although the system begins with very powerful industry-standard planning algorithms and limitless “what if” scenarios to arrive at a schedule, there is an easy to use drag-and-drop scheduling board to accommodate for real-world concerns. APS can also be used with the MRP (Material Requirements Planning) module to ensure a true closed-loop system.

Inventory Management

Whether you’re a manufacturer or a wholesale distributor, inventory is one of your major assets. Managing this component of your operation requires a robust and fully integrated solution, and Sage MAS ERP for Industrial Equipment, Supply, & Service is designed to answer the call. From advanced inventory replenishment to three-step multiple warehouse transfers, or wireless bar code scanning to multi-zone/multi-bin warehouse tracking, you’ll have every tool at your disposal to effectively and efficiently manage your inventory. Rounding out the inventory management solution is integrated LTL shipping management and automation with rate shopping among major and user-defined carriers. If you also manage replacement parts used in field service management, Sage MAS ERP for Industrial Equipment, Supply, & Service ensures that the right parts are available at the right time. This improves first-call resolution rates for service calls, enabling on-time adherence to extended service contracts and preventive maintenance agreements.

Service Management

Sage MAS ERP for Industrial Equipment, Supply, & Service efficiently manages the servicing component of your turnkey solutions. This includes: call center management, maintaining customer and service history, tracking of service request orders and escalations, scheduling and dispatch of field technicians, controlling traceable and consumable parts inventory, and tracking of warranties and service contracts. Record keeping of parts and time utilized on service calls provides for accurate billing, and integration of data into back-end accounting allows for total visibility and analytics of key performance indicators. Project Accounting allows for the longer-term service engagements, such as installations, when additional planning and special cost tracking must be applied.

Financials, CRM, & HR

Financials Sage MAS ERP for Industrial Equipment, Supply, & Service provides strength and reliability from the core accounting modules: GL, AP, and AR. This robust, flexible, and scalable end-to-end management solution also delivers stable and proven applications to raise the bar of excellence in the areas of HR Management, Fixed Assets, and CRM.
CRM (Customer Relationship Management) This is another way to stay ahead of your competitors. Proactively seeking new customers, and maintaining strong relationships with the customers you’ve worked so hard to win, is a constant endeavor. Your business can thrive with an integrated set of tools like those provided in our integrated CRM solution, to keep track of your relationships, status of various campaigns, and integrated customer-product order history.
HR (Human Resources) - For many businesses in the Industrial Equipment, Supply, & Service industry, your human resources are your single largest asset and expenditure. Having a fully integrated HR solution ensures that you effectively manage benefits and provide value to the people in your organization. And if you want to add payroll as part of your end-to-end solution, Sage MAS ERP for Industrial Equipment, Supply, & Service allows you to choose between an internal or external payroll solution.
Business Intelligence - The speed of business and breadth and depth of regulatory compliance require a seamlessly integrated system. Relevant information is the key. Business Intelligence in the form of customizable, insightful reporting and live dashboards is a major differential for Sage Software in the Industrial Equipment, Supply, & Service industry. The earlier you spot trends in your business, the faster you can respond and stay ahead of your competitors.