All Sage MAS 500 products require a maintenance and support program for the first year. This keeps your software current with all of the latest upgrades and enhancements, in addition to giving you phone access to our support team.
-
Bronze and Bronze Plus Plans
When you invested in Sage MAS ERP software, you chose a powerful and convenient accounting solution that expands as your business grows. Maximize your investment by renewing your annual Bronze or Bronze Plus Plan. Support is not included in this plan. Plus plans include unlimited access to selected Sage MAS 500 Anytime Learning courses.
-
Silver and Silver Plus Support Plans
This plan is for the Sage MAS 500 customer who requires frequent interaction with our support team. You'll get expert telephone assistance for 20 cases per year through a toll-free number. Plus plans include unlimited access to selected Sage MAS 500 Anytime Learning courses.
-
Gold Support Plan
This plan is for the Sage MAS 500 customer who places heavy demands on their ERP system and who requires priority-level support. You'll get unlimited telephone support, unlimited access to selected Sage MAS 500 Anytime Learning courses, and access to a special toll-free telephone number.
| Service Description | Bronze Plan | Bronze Plus Plan | Silver Plan | Silver Plus Plan | Gold Plan |
| Upgrades and Enhancements |  |
|
|
|
|
| AP 1099 Tax Form Updates | |
|
|
|
|
| Telephone and E-mail Support | 20 Cases |
20 Cases |
Unlimited | ||
| Online Support Knowledge System | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Priority Access to a Support Analyst | |
||||
| Classroom Training Discount (Irvine, CA) | 15% | ||||
| Anytime Learning | |
|
|
To renew your Client Care service plan, call 1-877-541-1679 or order online today.
