Your entire ERP system is essential to your success, and Sage Software's ClientCare Support Plans provide you with the technical expertise you need to keep your accounting system running smoothly. Sage offers five annual ClientCare Support Plans that are designed with your most-frequently requested service options in mind. All Sage MAS 90 and Sage MAS 200 products require a maintenance or support program for the first year.
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Basic and Basic Plus Plans
When you invested in Sage MAS ERP software, you implemented a powerful, convenient set of solutions that expand as your business grows. Make sure you maximize your investment by renewing your annual Subscription Plan. (Technical support is not a part of this plan). Plus plans include unlimited access to selected Sage MAS 90 and Sage MAS 200 Anytime Learning courses.
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Silver and Silver Plus Plans
The Silver Support Plan is for the Sage MAS 90 and 200 customer who requires interaction with our support team. You'll get expert telephone assistance for an unlimited number of cases through a toll-free number. Plus plans include unlimited access to selected Sage MAS 90 and Sage MAS 200 Anytime Learning courses.
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Gold Support Plan
If you place heavy demands on your Sage MAS 90 or 200 ERP system and require priority support, the Gold Support Plan is for you. It provides unlimited telephone support, unlimited access to selected Sage MAS 90 and Sage MAS 200 Anytime Learning courses, and access to a dedicated toll-free number.
| Service Description | Basic Plan | Basic Plus Plan | Silver Plan | Silver Plus Plan | Gold Plan |
| Discount on additional modules and licenses | 15% | ||||
| Upgrades and Enhancements |  |
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| Tax Table Updates (Payroll Module) | |
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| Telephone and E-mail Support | Unlimited | Unlimited | Unlimited | ||
| Online Support Knowledge System | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Priority Access to a Support Analyst | |
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| Classroom Training Discount (Irvine, CA) | 15% | ||||
| Forms Discount | 20% | 20% | 25% | 25% | 25% |
| Anytime Learning | |
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To renew your Client Care service plan, call 1-888-924-8989 or order online today.
