Select from the following to learn more about Sage Professional Services offerings:
- Implementation Planning
- Functional Requirements Definition
- Sage MAS 500 Customizations
- Data Conversion
- Upgrades & Migrations
- Interfaces
- Product Installation and Configuration
- Customized Training and User Documentation
- Assessments
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Implementation Planning
The Sage Professional Services Group takes a thorough, logical approach to implementing relationship-management systems. Our consultants take the time to gain a detailed understanding of your organization. Working with your staff, we engage in comprehensive, methodical planning, allowing you to fully benefit from an enterprise-wide, customer-relationship management solution for your extended organization.
Our Implementation Plan provides customers with an understanding of the time, cost, and resources required for their project. The Implementation Plan includes a deployment strategy, including an initial production pilot and a high-level project plan outlining the project timeline and resource requirements.
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Functional Requirements Definition
We can address your business needs on a global, regional, and industry-specific level. We work closely with you to determine the scope of your solution, then collaborate with your internal team to define and map your processes into your Sage MAS 500 system. This joint effort delivers a world-class solution that makes a bottom-line difference.
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Sage MAS 500 Customizations
Our Professional Services Group provides complete consulting teams or individual consultants that can translate business requirements into an efficient SageCRM application. Based on their extensive knowledge of all Sage MAS 500 applications, the consulting teams provide expert assistance in developing business-process flow, and in customizing the Sage MAS 500 functionality to meet the needs of your business. We ensure that customers can achieve business benefits through a rapid process of prototyping, testing, and deployment.
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Data Conversion
More than likely, your organization has compiled years of information about your customers in existing systems. There is no need to leave this data behind when implementing Sage MAS 500. Our Professional Services Group can assist you in converting your existing data to your new Sage MAS 500 database.
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Upgrades & Migrations
We guide and assist customers to upgrade or migrate from one version of Sage MAS 500 software to another. Services offered include training technical staff on the upgrade process, comprehensive insight into new features, and training for migration, testing, and deployment.
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Interfaces
Our Professional Services Group will work with you to determine the necessary interfaces required to maintain the transfer of data, customer information, and knowledge throughout your enterprise, so everyone in your organization has the resources they need to sell.
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Product Installation and Configuration
We provide assistance in the installation and configuration of all SalesLogix products. Whether it's MAS 500 Sales, MAS 500 Marketing, or MAS 500 Support, our implementation specialists will guide you through a smooth installation and product configuration.
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Customized Training and User Documentation
Our Professional Services Group not only provides the resources you need to implement your new system. Through customized training and user documentation, we also can transfer critical knowledge necessary to maintain your operation after the implementation is complete.
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Assessments
As your business grows and evolves, Professional Services is available to support and fine tune your MAS 500 implementation. Professional Services Assessments help your executives and managers truly understand the scope of developing and maintaining a successful frontoffice operation. We focus our assessments primarily on three aspects of your MAs 500 implementation: Technical Discovery, Organizational Discovery, and Resource Discovery & Tuning.
During the Technical Discovery, our team will uncover and resolve any technical issues that may exist with your MAS 500 implementation.
The Organizational Discovery allows us to assess your current procedures, processes, configurations, and dedicated internal project resources as they apply to your MAS 500 implementation.
The Resource Discovery & Tuning will cover your overall hardware resources and any tuning that will enhance their performance.
The end result of these assessments is a recap of procedures, configurations, and resource recommendations that are tailored specifically to meet the needs of your business and continually improve your utilization of the MAS 500 application.
Contact Professional Services for Sage MAS 500
Toll-free phone: 888-942-7568
E-mail: mas500.pro.services@sage.com
For information or assistance submit the request info form.
